Administration & Reception Support Worker

Administration & Reception Support Worker

Date Posted: 24th August 2023

Closing date:

15th September 2023



Salary range:


More about the job:

28 hours per week - Fixed Term 1 year, further funding will be sought to extend. 

Interviews w/c 25th of September 

Main Purpose of Job:

To provide comprehensive, efficient and effective administraive and secretarial support to the Bureau. 

Summary of Main Responsibilities:

  • To undertake a wide range of clerical duties for the Bureau including; minute taking; recording data; photocopying; filing; faxing; leaflet and notice production; maintaining databases and producing newsletters and annual reports; preparing outgoing mail and dealing with incoming mail.
  • To provide a reception service for the Bureau by answering the main office telephone and recording and directing calls accordingly and dealing with queries at reception.
  • Responsible for providing a comprehensive, efficient and effective administrative support to the bureau, including letter writing and data input.
  • Provide full clerical support and assistance to the Volunteer Support team which includes: up-dating and maintaining volunteer records; maintaining new trainees records and attendance; assisting with paperwork during volunteer recruitment and training; and preparing regular reports on volunteer numbers.
  • Responsible for maintaining correspondence from volunteers and preparing and maintain of the volunteer rotas, ensuring adequate cover and recording absence.
  • Providing assistance to volunteer administrative staff, where appropriate
  • Responsible for the maintenance of the solicitor rotas and other specialist clinics, as required.
  • In the absence of the Administrative Officer, to assist with the administrative duties in relation to the finances of the Bureau including, petty cash, invoices and remittances.
  • Any other tasks as reasonably required to support staff and volunteers in maintaining the CAB service.
  • Any other tasks as reasonably delegated by the Chief Officer and Operations Manager.

For an Application Pack please email

How to apply:

For further details and information on how to apply, please contact