Debt support worker - Temp until March 26 with possibility of extension dependant on future funding

Closing date:

11th September 2025

Salary range:

£22,680 (Pro-rata based on 35-hour week) - 21 hours

More about the job:

To ensure the provision and development of quality administration and support of the case work of our Money and Debt Service. 

We are seeking a dedicated and detail-oriented Debt Support Worker to play a crucial role in enhancing the efficiency and effectiveness of our KAMCAB Money and Debt service. The Debt Support Worker will act as a vital bridge between clients and our Money and Debt Team, ensuring clients receive timely support and remain engaged throughout the advisory process.

Responsible for the standards of administration service and support the case work of KAMCAB Money and Debt team. Maintain accurate and up-to-date case records and monitor money advice systems diligently. Communicate with clients to gather financial information necessary for the completion of the Debt Pack. Perform money advice case functions, including drafting holding letters and contacting creditors. Assist with statutory debt solution queries, such as applying for payment breaks, coordinating with payment distributors, and drafting initial letters to address creditor harassment or malpractice.

To ensure that the service is accessible to all of those affected by poverty living within Kincardine and Mearns, and to assist in developing responsive and effective systems of service to address those requirements. 
To apply please download the documents listed below.

How to apply:

For further details and information on how to apply, please contact Heather.Knowles@kamcab.org.uk